Security Awareness Training: Protect Yourself from Modern Cyber Threats
A practical guide for non-technical employees on recognizing phishing, social engineering, MFA fatigue attacks, and other threats targeting you every day.
You Are The Target
Cybercriminals aren't just targeting IT departments anymore. They're targeting YOU—through your email, your phone, your social media, and even your trust in coworkers. 95% of successful cyberattacks start with a human clicking something they shouldn't have.
Why This Matters to You
You don't need to be a tech expert to be a target. In fact, attackers prefer non-technical employees because they're less likely to spot the warning signs. Whether you're in accounting, HR, sales, or management—if you have an email address and access to company systems, you're valuable to attackers.
This guide will teach you how to recognize and respond to the most common attacks. No technical jargon, just practical advice you can use today.
🎣 Threat #1: Phishing Emails
What it is: Fake emails pretending to be from someone you trust (your boss, IT department, Microsoft, your bank) trying to trick you into clicking a link, downloading a file, or sharing passwords.
🚩 Red Flags to Watch For
1. Suspicious Sender Address
The email says it's from "Microsoft" but the address is support@micros0ft-security.com (notice the zero instead of 'o')
✅ Always check the actual email address, not just the display name
2. Urgent or Threatening Language
"Your account will be closed in 24 hours!" or "Urgent action required!" or "You've been locked out!"
✅ Legitimate companies rarely threaten to close accounts via email
3. Requests for Passwords or Personal Info
"Click here to verify your password" or "Confirm your social security number"
✅ NO legitimate company will ever ask for your password via email
4. Suspicious Links
Hover over links (don't click!) to see where they really go. If it says "microsoft.com" but shows "micr0soft-login.ru", it's fake.
✅ When in doubt, go directly to the website instead of clicking email links
5. Generic Greetings
"Dear Customer" or "Hello User" instead of your actual name
✅ Companies you do business with usually use your name
Real Example We've Seen
An accounting department received an email that appeared to be from their CEO asking them to urgently wire $50,000 to a "vendor." The email address looked almost identical to the CEO's real address (john.smith@company.com vs john.smith@companyy.com—notice the extra 'y').
The employee called the CEO to verify. It was fake. One phone call saved $50,000.
📞 Threat #2: Social Engineering (Phone & In-Person)
What it is: Attackers manipulating you through conversation, pretending to be IT support, vendors, or even law enforcement to get you to share information or grant access.
Common Social Engineering Tactics
🎭 The "IT Support" Scam
Someone calls claiming to be from IT, says there's a problem with your computer, and asks for your password or wants you to install remote access software.
What to do: Hang up and call your actual IT department using a number you know is real. Real IT never asks for passwords over the phone.
🚪 The "Tailgating" Trick
Someone follows you through a secure door, saying "I forgot my badge" or carrying boxes and asking you to hold the door.
What to do: Politely ask them to use their own badge or call security. It's not rude—it's your job to protect the building.
👔 The "Vendor" Impersonation
Someone shows up claiming to be from a vendor (copier repair, IT contractor, cleaning service) but you weren't expecting them.
What to do: Verify with your manager or the person who scheduled them before granting access.
😴 Threat #3: MFA Fatigue Attacks
What it is: Attackers have your password (from a data breach or phishing) and spam you with dozens of MFA approval requests hoping you'll eventually click "Approve" just to make them stop.
How MFA Fatigue Works
Attacker gets your password from a data breach or phishing email
They try to log into your account, which triggers an MFA request to your phone
You deny it. But they keep trying—10, 20, 50 times in a row
At 2am, exhausted and annoyed, you accidentally (or deliberately) approve one just to make it stop
Attacker is now in your account
🚨 What to Do
- NEVER approve an MFA request you didn't initiate
- If you get unexpected MFA requests, immediately report it to IT
- Change your password right away—someone has it
- Don't approve "just to make it stop"—that's exactly what they want
🔑 Threat #4: Password Attacks & Credential Stuffing
What it is: Attackers use passwords leaked from other breaches (Netflix, LinkedIn, etc.) to try logging into your work accounts, betting you reused the same password.
Password Best Practices
Use a Password Manager
Let software remember your passwords. Use one strong master password to unlock everything else.
Never Reuse Passwords
If Netflix gets breached and you used the same password for work email, attackers will try it everywhere.
Make Them Long, Not Complex
"CorrectHorseBatteryStaple" is better than "P@ssw0rd!" because length matters more than symbols.
Enable MFA Everywhere
Even if someone gets your password, MFA stops them cold.
📱 Threat #5: Smishing (SMS Phishing)
What it is: Phishing via text message. "Your package is delayed, click here to reschedule" or "Your bank account has been locked, verify now."
How to Spot Fake Texts
- ❌ Unknown sender or weird number (like a 5-digit shortcode you don't recognize)
- ❌ Urgent language: "Act now!" "Limited time!" "Account suspended!"
- ❌ Shortened links (bit.ly, tinyurl) that hide the real destination
- ❌ Requests to click links or call unfamiliar numbers
- ❌ Claims about packages you didn't order or accounts you don't have
✅ What to Do Instead
- Don't click links in unexpected texts
- Go directly to the company's website or app
- Call the company using a number from their official website
- Delete the text and block the sender
🎯 What To Do If You Click Something Suspicious
Don't Panic—Act Fast
Report It Immediately
Contact your IT department or security team right away. The faster they know, the faster they can protect the network.
Change Your Password
If you entered credentials on a fake site, change your password immediately on the REAL site.
Don't Try to "Fix It" Yourself
Don't delete emails, don't run antivirus scans without telling IT. They may need to investigate.
Don't Be Embarrassed
These attacks fool security professionals. Reporting it quickly is the right thing to do.
🛡️ How Klutch Security Can Help
We deliver customized security awareness training tailored to your organization's specific threats and industry. Our training isn't generic slides—it's interactive, engaging, and based on real attacks we've seen targeting companies like yours.
Our Training Includes
Live phishing demonstrations using real examples from your industry
Interactive exercises where employees practice spotting threats
Simulated phishing campaigns to test and reinforce learning
Role-specific training for executives, finance teams, HR, and more
In-person or virtual delivery to fit your team's needs
Ongoing support with quarterly refreshers and updates on new threats
Ready to Train Your Team?
Let's discuss your organization's specific needs and design a training program that actually works. Available for in-person sessions on Long Island or virtual training anywhere.
Schedule a Free Training ConsultationWritten by
Klutch Security Team
Certified security professionals delivering customized training programs. Over 10 years experience in cybersecurity education and awareness training.